Feedback & Fixes

Barn Owl Support

<div data-block="true" data-editor="6r46" data-offset-key="a4ve1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="a4ve1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="a4ve1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Put the camera switch in the &quot;Setup&quot; position and press the Up Arrow button while on the &quot;Searching..&quot; screen. Then press the &quot;Menu&quot; button and you should see a &quot;Format&quot; option.&#xA0;<br><br>Highlight &quot;Format&quot; and press OK, then confirm &quot;Yes&quot;, and it should say &quot;Completed&quot;, then &quot;No File&quot;.&#xA0;<br><br>You can then press the Up Arrow button to return to the &quot;Searching..&quot; screen. &#xA0;- Note that the Format will delete everything on the SD Card. Backup your data if necessary.&#xA0;</span></span></div></div>

Put the camera switch in the "Setup" position and press the Up Arrow button while on the "Searching.." screen. Then press the "Menu" button and you should see a "Format" option. Highlight "Format" and press OK, then confirm "Yes", and it should say "

SD Card Format

Help Center Articles

Troubleshooting

Register your Barn Owl HQ Account & Add Camera

RangeCam 4G & Mini - Quick Setup Video

ReachCam - Quick Setup Video

Recommended Camera Settings

Recommended Camera Placement

Mobile App Installation

How do I enable Push Notification Alerts on my phone?

Setup Barn Owl AI and Alerts

Configure Camera Settings

Trigger Images On Demand

Barn Owl Timelapse Video

Schedule Photos

Barn Owl User Management

Barn Owl Maps

Access Invoicing/Usage Data

Update Payment Method

Activate & Suspend Cameras (On/Off)

Remove Camera

How can I suspend or activate my camera?

Spring & Summer Redeployment Guide

Winterization & Storage

How To Guides

Factory Reset Camera

Send A Test Photo

Solar Panel & AA Battery Troubleshooting

What is an Incomplete Transmission?

Troubleshooting Solar Panels

Factory Resetting a Camera

What carriers does Barn Owl use?

What do I do if my camera is triggering on undesired motion, like traffic on a road?

SD Card FormatUpdated 10 months ago