Factory Resetting a CameraUpdated 2 months ago

If your Barn Owl camera is not sending photos (including On Demand commands) or you need to resolve other operational issues, you may need to perform a reset. Follow the steps below for resetting your camera:

RangeCam 4G and Mini Model Cameras

1. Factory Reset: Put the camera switch in the 'Setup' position and press the menu button while on the 'Searching..' screen. Navigate to the 'Other' tab, then scroll down to the 'Reset' option. Highlight 'Reset' and press OK, then confirm 'Yes'. The camera screen should read 'Completed', then restart.

2. Format SD Card: Put the camera switch in the 'Setup' position and press the Up Arrow button while on the 'Searching..' screen. Press the 'Menu' button to find the 'Format' option. Highlight 'Format' and press OK, then confirm 'Yes'. It should say 'Completed', then 'No File'.

3. Test Photo: Switch the camera to Setup Mode, wait for the 'Searching' message to disappear, press the 'OK' button to take a test photo, and then check your app to confirm receipt.

ReachCam Model Cameras

1. Factory Reset: Put the camera switch in the 'Setup' position. Once the Barn Owl logo disappears, press the M button. Scroll to the left until you see DEFAULT, press the OK. Press the UP ARROW to YES and press the OK button. Note: YES will not be highlighted. The camera should reset and return to the DEFAULT menu option. Press the M button to return to the SETUP screen.

2. Format SD Card: Place the camera into SETUP mode using the toggle switch. Once the Barn Owl logo disappears, press the M button. Scroll to the left until you see FORMAT, then press OK. Press the UP ARROW to YES and press OK. Note: YES will not be highlighted. The camera should reset and return to the FORMAT menu option. Press the M button to return to the SETUP screen.

3. Test Photo: Place the camera into SETUP mode and wait until "StatusReport Success" message disappears, then press the LEFT arrow button. "UpdateThumbnail" will appear, and send a test photo to the Barn Owl app.

After completing these steps, remember to update your settings from the web app to the camera as the reset will delete your previous settings.