Factory Reset for RangeCam Live Model CamerasUpdated 3 hours ago

Several factors may prevent your camera from transmitting normally. A factory reset can eliminate many of these factors and should restore your camera to normal operation.

RangeCam Live
Please note the below image. If your camera appearance does not match, please return to the Help Center and select the correct article for your camera.

Factory Reset: Slide the camera's power switch to the SETUP' position. Slide the camera power switch to the Setup position. Locate the Sync button on the bottom right corner of camera. Press and hold this button until the status lights flash, then release. The camera is ready when all status lights turn green.

Format SD Card: While the camera is in SETUP mode, locate the SD format button directly beneath the camera's status lights on the right side. Press and hold for five seconds. The SD light (second from the left side) will flash yellow while formatting is in progress, and will turn green once completed. There is no need to reapply camera settings from the website and you may now proceed with a test photo.

Test Photo: While the camera is in SETUP mode, press and release the Test button located on the right side of the camera's inner panel. The first light, Mode, will flash green while the test photo is being taken and transmit to your online account. Please check your Barn Owl HQ account to view the test photo.

Status Lights: Your camera is ready to operate once the status lights are steady. Ideally the first three lights (Mode, SD, and battery) will be solid green, the fourth light (Signal) will be green or yellow, and the fifth light (Account) is green.