Spring & Summer Redeployment GuideUpdated 6 months ago

Whether you’re unboxing your cameras from storage for spring and summer activities, or freshening your unit up from a long winter of monitoring, we recommend the following steps to keep your system in good working order.

Onsite Maintenance:

• Cables & Connectors
  • Confirm that your wires are still in good working order and that there are no signs of damage or loose connections.
• Fully Charge Solar Panel:
  • If possible, you should attempt to charge your solar panels. You can do this with the AC or USB adapters.
• Solar Panel Positioning:
  • From high winds to snow loading, there is a chance that your solar panels may have shifted a bit during the winter months. You'll want to confirm that your solar panels are positioned and optimized for maximum sun exposure.
• Batteries and Battery Compartment:
  • Check the battery compartment for any kind of wear, corrosion, or battery leaks.
  • Install a new set of batteries. If your cameras have been inactive for several months and batteries were left in the battery compartment, we’d recommend installing a new set of batteries.
• Clean Lens:
  • Lenses can get dirty, resulting in reduced image quality. While conducting system checks, take a moment to clean your camera lens with a clean cloth, towel, or rag.
• Perform a Test Photo
  • Once your camera is deployed, perform a Test Photo on-site to ensure your camera is responding. If the Test Photo does not transmit, or you receive an error, we recommend completing a Manual Reset to ensure your Barn Owl camera has a stable network connection. Click the following link for steps on how to perform a Test Photo, as well as how to perform a reset.

Systems Check:

• Configure Your Camera Settings:
  • Within your Barn Owl HQ account, double-check that all camera settings are configured correctly including Motion and Periodic Triggers so that you do not miss anything.
• Configure Your Alert Settings:
  • Within your Barn Owl HQ account, double-check that your alerts are configured including Push Notifications.

Following these simple tips will ensure you get the most out of your Barn Owl system. If you’re still experiencing issues after following the above recommendations, please contact Barn Owl Support for further assistance.

Phone: +1-720-594-3649

Email: [email protected]

Hours: M-F 9AM - 6PM EST