Access Invoicing/Usage DataUpdated 18 days ago
To review your Invoices, click the Main Menu button in the upper left corner and then select Invoices.
In this example we will look at a Barn Owl test account so it may look slightly different from your Invoices screen. The topmost invoice will be your "in progress" invoice which has not yet finalized for the month. This invoice will display "partial" to indicate the current billing period isn't completed. The second invoice is your finalized total for the previous month (or year if you are using an annual billing plan).
What does Prorated mean?
This indicates a billing change (data upgrade, data downgrade, camera suspension, or addition of an optional service like AI) occurred during the billing period. You are not charged the full monthly amount for this service.